Szkolenie: ITSM in the Cloud

Wprowadzenie

Cel szkolenia

• Understand cloud basics: different types of cloud deployment models and service models, security aspects and risks associated with the cloud, as well as overall benefits, challenges and costs of cloud-based solutions 
• Discuss key ITIL®-based processes to help organizations understand decisions that need to be made before creating an internal cloud or moving to an external cloud solution
• Be able to approach the cloud more responsibly, and have credible skills, knowledge and capabilities to ensure greater success for your organization
  
  

Adresaci szkolenia

• Cloud consumers (IT organizations looking to expand, include or provide cloud services to their organization), or Cloud Service Providers
• Customers who want to build confidence on ITSM in the cloud 
• Technology and business professionals