Wprowadzenie
The adoption of ITIL as the most widely used guidance in
the world on IT and service management continues with ITIL
4. It ensures continuity with existing ways of working (where
service management is already successful) by integrating
modern and emerging practices with established and
proven know-how. ITIL 4 also provides guidance on these
new methods to help individuals and organizations see their
benefits and move toward using them with confidence, focus,
and minimal disruption.
ITIL 4’s holistic approach raises the profile of service
management in organizations and industries, setting it
within a more strategic context. It tends to focus tends on
end-to-end product and service management, from demand
to value. ITIL 4 HVIT addresses the specifics of digital
transformation and helps organizations evolve toward a
convergence of business and technology, or establish a new
digital organization. It is one of four ITIL 4 publications that
build on the concepts introduced in ITIL Foundation. Each
of these publications focuses on a different aspect of service
management.
As demand for digital technology grows, practitioners are
under increasing pressure to design, develop, run, and support
digital systems and services. ITIL 4 HVIT helps practitioners
understand digital transformation, guides them and their
organizations toward a more integrated state between
business and technology and provides practical guidance in
the application of HVIT.
Adresaci szkolenia
- Senior IT leaders and executives
- Managers, supervisory staff and team leaders
- IT professionals who require a deeper
understanding of the ITIL 4 publications,
and how ITIL 4 concepts and activities can
be implemented to enhance the quality of IT
service management within an organization
- IT professionals working in roles associated
with a service-based business model
- IT architects, IT planners, IT consultants, IT
audit managers, IT security managers, IT
developers and operational support staff
- Service management professionals and ITSM
trainers interested in achieving the Managing
Professional designation in the new ITIL 4
framework
Prerequisites Candidates must currently hold the ITIL 4
Foundation certificate before registering for
this course.
UWAGA!Podana kwota nie zawiera kosztu egzaminu, który należy doliczyć do ceny kursu przy składaniu zamówienia.
ITIL® 4 Specialist: High Velocity IT - Online Exam Voucher (1 dzień) - 1600 PLN